Privacy Policy

Data protection

We are delighted that you are visiting our webshop. Thank you for your interest in our company and our products.

Protecting the privacy of our website users is important to us. Please take note of the following information in this regard:

1. Consent

By accessing the Stickerella websites, you agree to the following terms and conditions.

2. Data collection, processing and use

You may visit our website without providing any information as to your identity. We only save access data that does not make any reference to you as an individual. This data includes the name of your Internet service provider, the page via which you arrived at our website and the name of the file you requested. We use this data solely to improve our offering.

We collect personal data only where you voluntarily provide this to us when ordering goods, opening a customer account or subscribing to our newsletter.

The data you provide us with is used for the fulfilment and processing of your order without your explicit consent. Once your order has been completed and the full purchase price paid, your data will be used only for internal statistical and marketing-related analysis.

When you subscribe to our newsletter, your email address will be used exclusively for our own advertising purposes and until such time as you unsubscribe. You may unsubscribe at any time.

3. Right to information, correction and deletion of data

Under the Federal Data Protection Act (DPA), you are entitled at no charge to view information concerning your data that we have stored and you have the right to the correction, blocking or deletion of such data.

4. Sharing of personal data with third parties

We do not pass on personal data to any third party other than as required for the fulfilment of orders, most notably for the delivery of goods by our logistics partners, to check credit quality and to process payments, or where such data sharing is otherwise permitted by law.

5. Use of cookies

We use cookies on various pages of our website in order to enhance the user experience and to allow certain functions to be used. Cookies are small data files that are stored on your computer. Most of the cookies that we use are deleted from your hard drive at the end of your browser session (session cookies). Other cookies remain on your computer and allow us to recognize you when you next visit our website (persistent cookies).

You can generally use the help function in the menu bar of your web browser to find out how to reject new cookies and delete existing ones. Please note that you will be unable to use certain functions of our website if you reject cookies.

6. Use of Google

Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your website usage to be carried out. The information generated by the cookie regarding your use of this website is generally sent to a Google server in the USA, where it is stored. If, however, IP anonymization is activated for this website, Google will only store your IP address within a Member State of the European Union or another signatory state to the Agreement on the European Economic Area, in truncated form. The full IP address may be sent to a Google server in the USA and truncated there only in exceptional cases. Google will use this information on behalf of the website owner to evaluate the way you use the site, in order to compile website activity reports and to provide the website owner with other services related to website and internet usage. Google will not combine the IP address transmitted by your browser in connection with Google Analytics with any other data. You can prevent the installation of cookies by adjusting the relevant setting in your browser software; however we would like to point out that you will not be able to use all the functions of this website to their full extent in this case. You can also opt out of the communication to Google of data collected by the cookie in connection with your use of the website (including your IP address) and the processing of such information by Google by downloading and installing a browser plug-in. This can be found at http://tools.google.com/dlpage/gaoptout?hl=de].

7. Data security

During the ordering process, your personal details will be transmitted via the Internet. Credit card details and other payment-related information, such as passwords, are not stored; they are collected and processed directly by our payment services provider, Datatrans. We have technical and organizational measures in place to protect our website and other systems against the theft, destruction, access, alteration or dissemination of your data by unauthorized persons. However, despite regular tests, it is not possible to provide complete protection against all risks. Your customer account can only be accessed by entering your personal password. You should always keep your payment information confidential and close your browser window when you have finished communicating with us, particularly if the computer is also used by other people.